General Feedback

Collect quick and simple general feedback on your company, product or service – including an overall rating and recommendation.

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General Feedback – questionnaire preview

This universal template captures overall satisfaction, asks what stood out to your respondents and gathers open feedback on strengths and areas for improvement. A closing NPS question reveals the willingness to recommend. Ideal when you want a quick read on sentiment without much effort.

When should you use this template?

This template is a great fit for:

  • As a recurring satisfaction survey without a specific occasion
  • On your website or customer portal as always-available feedback
  • When you need a quick general read on sentiment

Every question in this template

  1. 1

    Overall, how satisfied are you with us? *

    Rating
  2. 2

    What stood out to you the most?

    Single choice
    • Product quality
    • Customer service
    • Value for money
    • Ease of use
    • Other
  3. 3

    What did we do well in your view?

    Long text
  4. 4

    What should we improve?

    Long text
  5. 5

    How likely are you to recommend us to a friend or colleague? *

    NPS (0–10)

Frequently asked questions

What is this template good for?
For any situation in which you want to gather general feedback easily – regardless of industry, product or occasion.
Can I adapt the questions?
Yes, all questions, answer options and texts can be freely edited, extended or removed.

Start with this template

Load the template into DataLion, adapt it to your brand and start collecting responses — GDPR-compliant, in minutes.

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