General Feedback
Collect quick and simple general feedback on your company, product or service – including an overall rating and recommendation.
The live demo opens the real questionnaire — no signup required.
This universal template captures overall satisfaction, asks what stood out to your respondents and gathers open feedback on strengths and areas for improvement. A closing NPS question reveals the willingness to recommend. Ideal when you want a quick read on sentiment without much effort.
When should you use this template?
This template is a great fit for:
- As a recurring satisfaction survey without a specific occasion
- On your website or customer portal as always-available feedback
- When you need a quick general read on sentiment
Every question in this template
- 1Rating
Overall, how satisfied are you with us? *
- 2Single choice
What stood out to you the most?
- Product quality
- Customer service
- Value for money
- Ease of use
- Other
- 3Long text
What did we do well in your view?
- 4Long text
What should we improve?
- 5NPS (0–10)
How likely are you to recommend us to a friend or colleague? *
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Frequently asked questions
What is this template good for?
Can I adapt the questions?
Start with this template
Load the template into DataLion, adapt it to your brand and start collecting responses — GDPR-compliant, in minutes.