Survey templates
DataLion offers 53 free, GDPR-compliant survey templates — from customer satisfaction (CSAT, NPS) and employee surveys to market research, citizen, education and patient surveys. Every template is bilingual, customisable in seconds and analysed directly in a DataLion dashboard.
💬Customer feedback
Customer Effort Score (CES)
Measure how effortlessly your customers could resolve their issue and pinpoint the friction that slows them down.
Cancellation and Churn
Understand why customers cancel, which factors contributed and what would have kept them on board.
Customer Loyalty
Understand how loyal your customers are, whether they buy again and which drivers – quality, service, price and trust – sustain the relationship.
Customer Onboarding
Find out how smoothly new customers get started, where they hit obstacles and when they experience their first real value.
Customer Satisfaction (CSAT)
Measure how satisfied your customers are across the key touchpoints and surface concrete areas to improve.
Popular Net Promoter Score (NPS)
Capture how likely your customers are to recommend you and use an open follow-up to understand the why behind the score.
Product Feedback
Understand how satisfied your users are with your product, which features they value and what they are still missing.
Complaint Handling
Find out how satisfied your customers were with how a complaint was handled and how fair, fast and reachable you were.
Support and Service Feedback (CSAT)
Capture right after a support contact how satisfied your customers were with the resolution, the advice and the effort involved.
Website and UX Feedback
Learn how well visitors get along on your website, whether they reach their goal and where the experience breaks down.
👥Employees & HR
360-Degree Feedback
Gather structured feedback from every perspective – from managers, peers and direct reports as well as self-assessment.
Exit Survey
Understand why employees are leaving your company and derive concrete retention measures from the reasons.
Workplace Health Management
Capture your employees' wellbeing and strain and find out which health offerings are genuinely wanted.
Employee Net Promoter Score (eNPS)
Measure in just three questions how loyal your employees are and how likely they are to recommend your company as an employer.
Manager Feedback
Give employees an anonymous way to provide feedback to their manager – on goal clarity, feedback, trust and role-model behaviour.
Psychosocial Risk Assessment (Workplace)
Anonymous employee survey to fulfil the psychosocial risk assessment required under the German Occupational Safety Act (§5 ArbSchG), along the recognised GDA assessment areas.
Remote and Hybrid Work
Find out how well remote and hybrid working functions in your company – from equipment and collaboration to productivity.
Popular Employee Satisfaction
Anonymous survey on the satisfaction and engagement of your employees – along the key drivers from tasks and leadership to work-life balance.
New Employee Onboarding
Find out how new employees experience their first weeks – from onboarding and team integration to clarity about their own role.
Pulse Survey
A short, regular check-in on your employees' mood – in two minutes you learn how the team is doing right now.
📊Market & brand
Concept Test
Evaluate a new product or service idea before you invest – from appeal and uniqueness to purchase intent and price expectation.
Popular Brand Awareness
Measure how present your brand is in your target group's mind – from spontaneous recall to aided awareness within the competitive field.
Brand Image
Understand how your brand is perceived – from key attributes and overall impression to the decisive purchase criteria and free associations.
Price Sensitivity (Van Westendorp)
Use the Van Westendorp method to determine the accepted price range of your product – through four targeted price questions from too cheap to too expensive.
Product-Market Fit
Use the proven Sean Ellis question to measure how indispensable your product is – and learn for whom it delivers the greatest value.
Ad Effectiveness
Test how well your advertising is remembered, how much it is liked and whether the key messages land – including the impact on purchase intent.
Competitor Benchmark
Find out how your offer performs against the competition – from the main alternative and key performance dimensions to the decision criteria.
Audience Segmentation
Divide your market into clearly distinguishable segments – based on the attitudes, behaviour and demographics of your audience.
📅Events
Event Registration
Collect registrations for conferences, workshops or company events including ticket choice, session selection and catering preferences – GDPR-compliant.
Popular Event Feedback (post-event)
Collect structured feedback on content, organisation and recommendation after conferences, workshops or company events.
Trade Show Lead Capture
Capture qualified leads at your trade show booth quickly and GDPR-compliant, including interest, purchase timeline and preferred follow-up.
Speaker Rating
Rate speakers and sessions along clear dimensions such as expertise, delivery style and practical relevance – ideal for conferences and training.
Webinar Feedback
After your webinar, learn how well content, delivery, technology and interaction landed – and how likely attendees are to recommend it.
🎓Education
Alumni Survey
Find out where your graduates are today and how relevant their studies were to their career path.
Instructor Evaluation
Evaluate the teaching qualities of your instructors anonymously – from clarity and fairness to availability.
Parent Survey (Daycare / School)
Find out how satisfied parents are with the communication, care and facilities of your daycare or school – and where you can take action.
Course Evaluation
Evaluate lectures, seminars and tutorials anonymously and gain structured feedback on teaching, content and learning outcomes.
Student Feedback (Pupils)
Collect feedback from your pupils about lessons – simple, anonymous and in child-friendly language.
Seminar and Training Feedback
Collect direct feedback after seminars, trainings and workshops on learning objectives, the trainer, practical relevance and recommendation.
🏛️Public sector
Citizen Survey for Municipalities
Anonymous citizen survey on satisfaction with municipal services and local quality of life – a sound basis for decisions in the council and administration.
Participatory Budgeting
Involve your residents in allocating municipal funds – with project prioritisation and a transparent distribution of the budget.
Volunteer Survey
Anonymous survey of your volunteers on recognition, support and sense of purpose – so that volunteering is sustained and supported over the long term.
Association Member Survey
Anonymous survey of your association or club members on offerings, communication and participation – so you know what matters to your members.
Mobility Survey
Anonymous survey on travel behaviour and satisfaction with transport options – the data basis for citizen-oriented transport and mobility planning.
Neighbourhood and Urban Development
Anonymous survey on satisfaction with one's own neighbourhood and on urban development priorities – so that planning starts from local needs.
🏥Healthcare
Healthcare Staff Survey
Anonymous survey of nursing and practice staff on workload, appreciation and wellbeing in your practice or clinic.
Patient Survey (PREM)
Anonymous assessment of your patients' care experience based on Patient-Reported Experience Measures (PREM).
Patient Satisfaction
Anonymous survey of your patients on their satisfaction with treatment, care and organisation in your practice or clinic.
Telehealth Feedback
Feedback from your patients on the video consultation – from technology and clarity to the sense of data protection and trust.
🗂️General
General Feedback
Collect quick and simple general feedback on your company, product or service – including an overall rating and recommendation.
Contact Form (GDPR)
A lean, GDPR-compliant contact form with subject, message, contact details and explicit consent to be contacted.
Lead Qualification
Qualify new prospects by need, timeframe, budget and role – and capture the right contact details with consent.
Newsletter Unsubscribe
Understand why subscribers unsubscribe and offer a lower sending frequency as an alternative before you lose the contact.
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