Employee Net Promoter Score (eNPS)
Measure in just three questions how loyal your employees are and how likely they are to recommend your company as an employer.
The Employee Net Promoter Score (eNPS) applies the proven NPS logic to your workforce: a single core question shows how many employees actively recommend your company as an employer. This template adds an open-ended reason and a question about the main driver – ideal for fast, recurring sentiment checks.
When should you use this template?
This template is a great fit for:
- As a fast, recurring sentiment check each quarter
- As a metric in people and HR reporting
- As a complement to a detailed employee survey
Every question in this template
- 1NPS (0–10)
How likely are you to recommend our company as an employer? *
- 2Long text
What is the most important reason for your rating?
- 3Single choice
Which factor influences your rating the most?
- Tasks and meaning of the work
- Leadership and collaboration
- Development and career opportunities
- Pay and benefits
- Work-life balance and flexibility
- Company culture and values
Frequently asked questions
How is the eNPS calculated?
The eNPS is the share of promoters (rating 9–10) minus the share of detractors (0–6). The result ranges from -100 to +100.
What is a good eNPS score?
Scores above 0 are considered positive, above +20 good and above +40 excellent. What matters most is the trend over time.
Is the survey anonymous?
Yes. No personal data is collected. Only analyse results in sufficiently large groups to preserve anonymity.
Start with this template
Load the template into DataLion, adapt it to your brand and start collecting responses — GDPR-compliant, in minutes.