Website and UX Feedback

Learn how well visitors get along on your website, whether they reach their goal and where the experience breaks down.

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Website and UX Feedback – questionnaire preview

This template checks your website's user experience: whether visitors could complete their task, how understandable, fast, trustworthy and findable the content feels and how likely a recommendation is. An open question delivers concrete ideas for improvement.

When should you use this template?

This template is a great fit for:

  • As an on-site survey during or after the visit
  • After a relaunch or redesign of the website
  • When testing a new navigation or homepage

Every question in this template

  1. 1

    Were you able to accomplish what you came to do on our website? *

    Single choice
    • Yes, fully
    • Partially
    • No
  2. 2

    To what extent do the following statements apply to our website?

    Matrix
    Strongly disagreeDisagreeNeutralAgreeStrongly agree
    The website is easy to understand
    The website loads quickly
    The website feels trustworthy
    Content is easy to find
  3. 3

    Did you find what you were looking for?

    Single choice
    • Yes
    • Partially
    • No
  4. 4

    How likely are you to recommend our website? *

    NPS (0–10)
  5. 5

    What should we improve about our website?

    Long text

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Frequently asked questions

What is this UX template for?
It helps you assess your website's usability and task success from the user's perspective – ideal after a relaunch or for ongoing optimisation.
Can I adapt the statements?
Yes. Adapt the usability statements and answer options to your website and add or remove questions as needed.
Is the survey GDPR-compliant?
Responses are stored in your DataLion project and can be collected anonymously. No personal data is captured unless you add questions that ask for it.

Start with this template

Load the template into DataLion, adapt it to your brand and start collecting responses — GDPR-compliant, in minutes.

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