In-Stay Feedback (during the stay)

Three short questions plus an optional room or pitch number: spot problems while you can still fix them – instead of reading about them later in an online review.

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In-Stay Feedback (during the stay) – questionnaire preview

The most critical phase for guest satisfaction is the stay itself: a problem you only learn about after departure can no longer be fixed. This deliberately short template – three questions plus an optional room or pitch number – hangs as a QR code in the room, in the sanitary block or at reception. Responses appear immediately in the live dashboard, so your team can reach unhappy guests while they are still on site.

When should you use this template?

This template is a great fit for:

  • As a QR code in the room, at the pitch or in the sanitary block
  • In the welcome email on the first evening
  • At reception or the pool bar for spontaneous feedback

Every question in this template

  1. 1

    How are you enjoying your stay so far? *

    Emoji scale
    • 😡Not at all
    • 🙁Not so good
    • 😐It's okay
    • 🙂Good
    • 😍Great
  2. 2

    Is everything okay at the moment? *

    Single choice
    • Yes, everything is fine
    • There is a small issue
    • There is a bigger problem
  3. 3

    What can we do for you?

    Long text
  4. 4

    Your room or pitch number (optional)

    Short text

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Frequently asked questions

How do I quickly learn about critical feedback?
Every response appears immediately in the project's live dashboard. Keep the dashboard open at reception or check it daily – the optional room/pitch number tells you where to follow up.
Why only three questions?
During the stay, every second of effort counts. One emoji question, one problem check and one free-text field are enough to spot the need for action; the optional room or pitch number exists only for following up. Everything else belongs in the full post-stay survey.

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