Patient Satisfaction

Anonymous survey of your patients on their satisfaction with treatment, care and organisation in your practice or clinic.

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Patient Satisfaction – questionnaire preview

This template captures patient satisfaction along the most important aspects of a treatment – from medical care and nursing to waiting time and hygiene. It is deliberately anonymous to encourage honest feedback and is suitable for medical practices, health centres, clinics and therapeutic facilities.

When should you use this template?

This template is a great fit for:

  • After a visit to the practice or clinic
  • After an inpatient stay or a treatment
  • As a recurring survey for quality management

Every question in this template

  1. 1

    How satisfied were you with the following aspects?

    Please rate your most recent visit with us.

    Matrix
    Very poorPoorAverageGoodVery good
    Medical care
    Nursing care
    Waiting time
    Cleanliness and hygiene
    Explanation and information
  2. 2

    Overall, how satisfied are you with your treatment with us? *

    Rating
  3. 3

    How likely are you to recommend our practice or clinic to others? *

    NPS (0–10)
  4. 4

    Did you feel that your concerns were taken seriously?

    Single choice
    • Yes, completely
    • Mostly yes
    • Partly
    • Rather not
    • Not at all
  5. 5

    From your perspective, what should we improve first?

    Long text

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Frequently asked questions

Is the patient survey anonymous?
Yes. No personal data such as name or date of birth is collected. This allows your patients to answer openly and helps you meet data protection requirements.
Is the template suitable for both practices and clinics?
Yes. The wording fits both outpatient practices and clinics. You can adapt every question to your facility after loading the template.
Is the survey GDPR-compliant?
Responses are stored in your DataLion project and collected anonymously. Only analyse results in sufficiently large groups to preserve anonymity.

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Load the template into DataLion, adapt it to your brand and start collecting responses — GDPR-compliant, in minutes.

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