Campsite Guest Survey (post-stay)

After departure, collect feedback on pitches, sanitary facilities, team and activities – via QR code at reception, at the barrier or in your departure email.

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Campsite Guest Survey (post-stay) – questionnaire preview

Campsite guests rate different things than hotel guests: this template focuses on sanitary facilities, pitch, quietness and activities, distinguishes accommodation type (tent, caravan, motorhome, rental unit) and measures recommendation with NPS. Collected across the season, it builds a live dashboard where you can compare satisfaction by accommodation type, month or site area.

When should you use this template?

This template is a great fit for:

  • As a QR code at reception, the barrier or the sanitary block
  • In the departure or booking-confirmation email
  • As a season-long survey with month-by-month comparison

Every question in this template

  1. 1

    Overall, how did you enjoy your stay with us? *

    Emoji scale
    • 😡Very bad
    • 🙁Bad
    • 😐Neutral
    • 🙂Good
    • 😍Excellent
  2. 2

    How did you stay with us? *

    Single choice
    • Tent
    • Caravan
    • Motorhome / campervan
    • Rental unit (mobile home, bungalow …)
  3. 3

    How would you rate the following areas?

    Matrix
    Very poorPoorAverageGoodVery good
    Pitch or accommodation
    Sanitary facilities and cleanliness
    Friendliness of the team
    Quietness and atmosphere
    Activities and entertainment
  4. 4

    How likely are you to recommend our site to other campers? *

    NPS (0–10)
  5. 5

    Will you come back?

    Single choice
    • Yes, definitely
    • Maybe
    • Probably not
  6. 6

    What was your personal highlight?

    Long text
  7. 7

    What should we improve?

    Long text
  8. 8

    I agree that my contact details may be stored so the campsite can contact me with questions about my feedback.

    Consent
    Agreement required
  9. 9

    Your contact details (optional)

    Contact details
    • Name
    • Email

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Frequently asked questions

Can guests fill in the survey right on the site?
Yes. Every published survey has a public link with a downloadable QR code – printed at reception or in the sanitary block, guests answer on their own phone, no app and no login required.
How do I distinguish site areas or multiple campsites?
Use a separate link per area or site with a URL parameter (e.g. ?area=lakeside). The value is stored as its own variable in the dataset and is available as a dashboard filter.

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